About our company
Over time, our pioneering approach has made FAD the fashion industry’s leading source of business intelligence, and one of its most respected and influential voices, simply because you won’t find FAD’s original reporting, analysis and advice anywhere else. The Business of Beauty brings the same kind of agenda-setting coverage to the beauty and wellness space.
Our Founder’s Words
From Instagram shops to international stockists — how digital tools are changing who wins in fashion.From Instagram shops to international stockists — how digital tools are changing who wins in fashion. Serving members in more than 125 countries, The Business of Fashion combines independent, agenda-setting journalism with practical business advice, online learning, career-building tools and immersive events, powering positive change in fashion and the wider world.
Over time, our pioneering approach has made BoF the fashion industry’s leading source of business intelligence, and one of its most respected and influential voices, simply because you won’t find BoF’s original reporting, analysis and advice anywhere else. The Business of Beauty brings the same kind of agenda-setting coverage to the beauty and wellness space. Today, our talented team of correspondents, editors, analysts, engineers, designers, marketers and more numbers more than 100 people in London, New York, Paris and Milan.


Our Values
How we work at FAD
Our shared values keep us connected and guide us as one team.
Share team inboxes
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
Deliver instant answers
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
Connect with customers
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Our people make the difference
We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
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